Our Commitment

At Corgi, we respect your privacy and are committed to protecting your personal data. We want you to feel confident that any information you share with us is handled responsibly, securely, and in compliance with all relevant data protection laws, including the UK GDPR and the Data Protection Act 2018.

Information We Collect

We may collect the following types of personal data when you interact with us:

• Contact details (such as name, email address, phone number, and postal address)
  
• Payment details when you make a purchase
  
• Account login details if you register on our website
  
• Information about your purchases and preferences
  
• Communications with our customer service team
  

How We Use Your Data

We use your personal information to:

• Process and deliver your orders
  
• Provide customer support
  
• Improve our website and services
  
• Send updates, offers, and news (only if you have opted in)
  
• Meet our legal and regulatory obligations
  

How We Protect Your Data

• All personal information is stored securely and access is restricted to authorised personnel only.
  
• We use encryption and secure systems to safeguard your payment details.
  
• We do not sell or share your personal information with third parties for marketing purposes.
  

Your Rights

You have the right to:

• Access the personal data we hold about you
  
• Request corrections to any inaccurate information
  
• Request that we delete your personal data (where legally permitted)
  
• Withdraw your consent to marketing at any time
  
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been infringed
  

How Long We Keep Your Data

We only retain personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

Cookie Policy

What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us improve your experience, remember your preferences, and understand how people use our site.

Types of Cookies We Use

1. Essential Cookies
   Required for the website to function properly (e.g., shopping cart, secure checkout).
   
2. Performance Cookies
   Help us understand how visitors use our website so we can improve design, speed, and usability.
   
3. Functionality Cookies
   Remember your choices (such as language or region) to give you a more personalised experience.
   
4. Targeting & Marketing Cookies
   Used to deliver relevant advertising and measure the effectiveness of our campaigns.

Managing Cookies

• You can accept or decline cookies through the pop-up banner when you first visit our site.
  
• Most web browsers also allow you to control cookies through settings — including blocking or deleting them.
  
• Please note: blocking certain cookies may affect how the website functions.
  

Third-Party Cookies

We may use trusted third-party services (such as Google Analytics) to help us understand website performance. These providers may also place cookies on your device.

Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted here with the date of the last update.