Thank you for ordering from Corgi. Your order is really important to us, however sometimes we know it does not go quite right!
We offer our customers 14 working days to return their products from the day of delivery. To be eligible for return please make sure the product is unworn, unwashed and in a perfect original saleable condition. Please ensure the product is then sent back to the return address.
Once we have received the product your refund will be completed within 14 working days.
If you would like to talk to our team in more detail about your product please do email us to ask any questions firstname.lastname@example.org . We can then direct you to the best way of returning your products.
Please note the cost of shipping the return will be covered by the customer and won't be refunded. In the event of an exchange customers pay the cost of the new outbound shipment.
Sock and Accessories return address : Dents Distribution Centre, Furnax Lane, Warminster, Wiltshire, BA12 8PE.
Bespoke return address : Corgi Hosiery Limited, New Road, Ammanford, Wales, UK, SA18 3DS (please note this has to be pre approved)
Here is a checklist for your return :
Please enclose your completed returns form and a copy of your delivery note if available. Please remember to ask the shipping provider for proof of posting and keep it for your reference until you have received your refund. Without this we cannot process a refund if we do not receive the returned order.
If you are making an International return please follow the above steps.
Did you buy your Corgi product from one of out stockists? All returns from our stockists must be taken back to the stockist.
Did you buy a Corgi product as a gift? A gift item can be returned as long as a proof of purchase can be provided with the return and you follow our returns policy.
Our customer services are always here to answer any product enquiries you might have. Please email email@example.com. Our team will be delighted to hear from you and are available from 8.30 am to 5.00 pm Monday to Friday. Please note that we are closed on Bank Holidays. We can ensure you the best knitwear knowledge.
Telephone: +44(0)1985 211933